1.  RESPONSIBILITY: INTOXICATING TRAVEL GROUP, a Texas corporation (herein “Travel Agency”) acting as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, lodging providers, ground operators, or other service provider named in your itinerary (“ SUPPLIERS”) in selling travel-related accepting services, or in accepting reservations or bookings for services that are not directly supplied by this Travel Agency (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.). Intoxicating Travel Group LLC, is not responsible for acts or omissions of such Suppliers or the subcontractors or their failure to provide services, adhere to their own schedules, their failure to pay any refund or failure to comply with any laws such as the Americans with Disabilities Act (ADA), or any intentional, negligent actions or omissions on the part of such suppliers, which result in any loss (including loss of possessions or loss of enjoyment), damage, delay, inconvenience, illness, injury or death to travelers or travelers’ companions or group members which may be caused by any of the following:

 

  • your act(s) and/or omission(s); or

  • the act(s) and/or omission(s) of a third party not connected with the provision of your trip and which were unforeseeable or were unavoidable; or

  • ‘force majeure’ as defined in paragraph 9 below  

 

2.  REVISIONS: The Travel Agency and/or its Representatives will be happy to customize the trip to your satisfaction by providing three (3) revisions, if necessary, without requiring a deposit. After this time, a plan to go a deposit of $250 per person will be requested to continue making revisions. This deposit will be applied towards their final trip cost upon booking. If the trip is not deposited within 30 days of the first initial quote date then the $250 per person fee will be non-refundable.

 

3.  CHANGES TO RESERVATIONS: ANY changes made to a Client’s existing room, tours, and airfare reservations are subject to the current rates, promotions, change fees (including a name change), and terms at the time of change. Any changes requests made on confirmed itineraries are subject to a $25 service charge per change, per person plus any additional fees or surcharges from each supplier. Rate is based on all services performed by Intoxicating Travel Group LLC and its Representatives. If you have any questions, please do not hesitate to call us.

 

AIRLINE SCHEDULE CHANGES: Airlines occasionally change their flight schedules, & may even cancel flights entirely for that time slot booked. These changes are beyond the Travel Agency’s control. In the event that such a situation occurs; the Travel Agency will do it’s very best to assist you with finding the best possible alternate option(s). If the flight time change is minor (2 hours or less) the airline will automatically make the change (airline policies/rules entitle them to legally do so). The Travel Agency and/or its Representatives will notify you of any major changes. Please Note: there may be additional costs to re-book a new flight should the airline cancel or make a major change to your original flight itinerary. Intoxicating Travel Group LLC IS NOT responsible for any additional costs or fees imposed by the airlines. It is the responsibility of the passenger to check for last-minute airline flight time changes within 24 hours of departure. Intoxicating Travel Group LLC IS NOT responsible for changes that may occur within 24 hours of original flight departure time. Intoxicating Travel Group LLC DOES NOT guarantee any connections, scheduling, or handling of baggage or other personal effects.

4.  ITINERARY ACCEPTANCE AND APPROVAL:  Each itinerary must be accepted and approved with your signature before any deposit is taken.   Acceptance and approval MUST be submitted by the requested deadline date listed on the quote.  If not by the Travel Agency or one of its Representatives on or before the deadline date the price quote along with availability is subject to change.

5.  FINAL PAYMENT: Final payment on approved/accepted quote MUST be received NO LATER THAN 60 days prior to departure unless otherwise specified by Travel Agency or its Representatives. Final payments WILL NOT be automatically charged. The itinerary must have full payment before we will release tickets and/or travel documents.  Intoxicating Travel Group LLC WILL NOT be responsible for cancellations due to payments made after this date. Late fees will apply as referred to in paragraph 6.

6.  LATE FEES: Final payments not received prior to the due date above will incur a $25 per person late fee. All reservations are subject to cancellation and hotel penalties as described above if the final payment is not received on the due date. Late fees are not covered by travel insurance if purchased and are always non-refundable.

7.  NON-USE OF COUPONS/FREQUENT FLYER MILES:  In the event that you purchase a ticket or tickets containing flight coupons/miles that you may or may not use, the Travel Agency will NOT guarantee that the airline will honor the ticket or tickets, and you agree to indemnify the Travel Agency and its Representatives against airline claims for the difference between the full fare for your actual itinerary and the value of the ticket that you purchased.

 

8.  FOREIGN CURRENCY:  Some itineraries may be executed in more than one country, and that the currencies used by those countries may vary, and may fluctuate in value until paid in full.  Rates are not verified as accurate, and actual rates may vary.

 

9.  CANCELATIONS: All cancelations made by you MUST be in writing. Note an email will be accepted from the main person listed on the itinerary.  A $250 nonrefundable penalty will be assessed for bookings canceled within 60 days to departure plus any additional supplier/airline penalties. The aforementioned is per person.  If the Travel Agency is forced to cancel as a result of unusual and unforeseeable circumstances beyond the Travel Agencies control such as force majeure, the consequences of which we could not have avoided even with all due care. 

In these bookings conditions, ‘force majeure” means any event in which the Travel Agency, Representatives or the Supplier of the service(s) in question could not, even with all due care, foresee or avoid.  Such events may include, whether actual or threatened, war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, significant risks to human health such as the outbreak of serious disease, an epidemic or pandemic at the travel destination, adverse weather conditions, fire and all similar events outside our control.  Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by or you otherwise suffer any damage, loss or expense of any nature as a result of “force majeure”.

10. LIMITATION OF REFUNDS:  All airlines impose cancelation and change penalties up to 100% for many discount tickets.  All tour operators, cruise lines, and some resort hotels impose cancelation and change penalties, too.  Please view the applicable rules and cancelation policies listed under each booking type before you approve your booking/reservation.  Note some of the canceled items may be covered if the optional travel insurance policy is purchased refer to paragraph 14 below.

11. TRAVEL INSURANCE: The best time to buy travel insurance is at the time of your first deposit. The earlier you buy insurance, the bigger your coverage window.  The Travel Agency will include a comparison quote for various travel insurance policies on your initial trip quote for your review. 

A few things you should know about travel insurance:

  • Benefits vary by plan. It’s important to choose a plan that fits your budget and travel plans. To see some of the definitions of available travel insurance benefits please visit https://www.allianztravelinsurance.com/find-a-plan/benefits

  • Travel insurance can’t cover every possible situation. Allianz Global Assistance offers named perils travel insurance, which means it covers only the specific situations, events, and losses included in your plan documents, and only under the conditions we describe.

  • Travel insurance is designed to cover unforeseeable events— not things you could easily see coming, or things within your control. If, for example, you wait to buy insurance for your beach trip until after a named hurricane is hurtling toward your destination, your losses wouldn’t be covered.

NOTE: Travel Insurance MUST be purchased within 10 days of making your initial trip deposit in order to be eligible for the pre-existing conditions benefit (not available on all plans).

12. TRAVEL DOCUMENTS: Travel documents will be sent to you no later than ten (10) days prior to the departure date. Please read through these documents immediately; please contact the Travel Agency to report any misspellings, incorrect dates, times, fares or rates.  If you don’t report anything prior to departure the Travel Agency WILL NOT be the responsibility for Intoxicating Travel Group LLC Included in your travel documents (if airfare is purchased through Intoxicating Travel Group LLC) are airline electronic ticket receipts (proof of purchase, not boarding passes or actual tickets). Boarding passes are printed at the time of check-in; online with the airline directly, or at the airport when showing passport & checking in luggage. It is very important that you take your travel documents with you in addition to passports and a major credit card for any baggage fees that may apply.

13. PASSPORTS: All travelers, which is including children and infants, MUST have a VALID passport to travel internationally (not a Passport Card). Failure to comply will result in denial of boarding, no refund, no exceptions (out of the USA). Intoxicating Travel Group LLC is NOT responsible for passports in ANY way. Passports are required to be valid for 6 months from your return date. PASSPORT CARDS ARE NOT VALID FOR TRAVEL INTERNATIONALLY VIA AIR!  For Passport questions please visit https://travel.state.gov/content/travel/en/international-travel.html

14. TRAVELING WITH CHILDREN: If a child (under the age of 18) is traveling with only one parent or with someone who is not a parent or legal guardian, U.S. Customs and Border Protection (CBP) strongly recommends that the accompanying adult have a note from the non-traveling parent (or, in the case of a child traveling with neither parent, a note signed by both parents) stating “I acknowledge that my wife/husband/etc. is traveling out of the country with my son/daughter/group.  He/She/They has/have my/our permission to do so.”  

CBP suggests that this note be notarized.  If there is no second parent with legal custody of the child (e.g. the second parent is deceased, one parent has sole custody, etc.), relevant paperwork such as a court decision, birth certificate naming only one parent, death certificate, etc., would be useful as well.

While CBP may not ask to see this documentation when the child enters the U.S., the U.S. is very sensitive to the possibility of child abduction and trafficking, and the child and accompanying adult could be detained if questions arise about the situation.  While the U.S. does not require this documentation, many other countries do, and onward travel could be impeded without a notarized permission letter and/or other documentation.  (Canada, for example, has very strict requirements in this regard).  Intoxicating Travel Group LLC WILL NOT be responsible for any delays or cancelations for your planned travels due to a lack of compliance and improper documentation while traveling.  It is the responsibility of the traveler & the travelers’ parents/guardians to provide the proper documentation to the airport authorities.

This advice applies to U.S. citizens and non-citizens alike.  More information can be found by visiting https://de.usembassy.gov/visas/travel-tourism/travelers-faqs/children-traveling-with-one-parent-or-with-someone-who-is-not-a-parent-or-legal-guardian/

For sample letters and consent forms please visit http://www.globetrektravel.com/minortravelforms.pdf
 

15. HONEYMOON & ANNIVERSARY TRAVELERS: You MUST bring a copy of your marriage certificate to qualify for any complimentary honeymoon/anniversary package (photocopy is recommended). Failure to have such proof of marriage will result in the resort denying these complimentary privileges (if applicable). PLEASE notify your Intoxicating Travel Group LLC agent if you are celebrating a Honeymoon or Anniversary so that they can annotate this in your reservation. Typically, the resort will honor these packages up to 30 days before or after your honeymoon/anniversary date.

16. CRIMINAL HISTORY: There may be some entry and exit restrictions based on each country for visitors. These restrictions are set forth by the foreign governments and include DUI's, health concerns & vaccinations, child safety, and support, offensive actions, or any felony arrest history. It is every traveler's full responsibility to check and verify the entry, exit, passport, and visa requirements. To avoid entry or exit issues please visit https://travel.state.gov/    Intoxicating Travel Group LLC  WILL NOT be liable if you are denied entry at any countries port of entry.

17. AIRLINE/AIRPORT INFORMATION:

BAGGAGE: Due to continual changes in airline baggage policies it is suggested that you inquire with your airline's website for up-to-date fees & information. Intoxicating Travel Group LLC IS NOT responsible for additional fees incurred for baggage or seating. BAGGAGE FEES ARE NOT PART OF AN ALL-INCLUSIVE PACKAGE! Please review the "Updated Checked Bag and Carryon Bag Rules" for your airline under the baggage rules section located on their website.

RE-CONFIRM YOUR FLIGHTS: Even though the Travel Agency provides you with a travel app which will give you flight status notifications (if you have downloaded the app and accepted to receive notifications)  Intoxicating Travel Group LLC strongly recommends you personally re-confirm your flight schedule within 24 hours prior to departure directly with the airline in case of any last-minute changes or delays. Most airlines allow you to check-in online 24 hours prior to departure using the “Record Locator” (found in your Intoxicating Travel Group LLC travel documents listed under the confirmation number)

AIRLINE CHECK-IN:  For international travel, a good rule is to arrive at the airport 3 hours prior to departure and 2 hours for domestic travel.  International flights often start boarding 45 minutes to 1 hour prior to the departure time.  Most airlines will close the door to the aircraft 10 minutes prior to departure time.  For updated travel information and Real I.D. requirements please visit

DELAYS: Flight delays are very common today.  If your flight is delayed for any reason, the airlines are not required by law to pay for your en-route expenses, such as meals, hotels, taxis, and phone calls.  Intoxicating Travel Group LLC is not responsible for any additional incurred costs due to these delays and/or cancelations.  For possible reimbursement for these costs please refer to paragraph 11 under travel insurance benefits.

18. CHARTER:  If your package trip involves a charter flight, or if your vacation involves an air-only charter flight, federal regulations MAY require that you also sign the charter operator’s participant agreement, which will be mailed to you.  If is extremely important that you realize that, for charters:

 

PUBLIC CHARTER FLIGHTS

 

Departure times (both going and returning) can change at the last minute.  These delays legally can be as much as 48 hours (approximately two days late).

Your flight may be advertised as non-stop; however, the operator may legally change the routing and make intermediate stops at the last minute.

The charter operator may legally-substitute types of aircraft and even airline at the last minute.  Charter aircraft are generally not as comfortable as the scheduled aircraft.

The charter operator generally takes no responsibility for baggage it is not unusual to have luggage misplaced.

Charter trips have a very stiff cancellation penalty policy.  No one plans a trip with the idea of canceling; however, sometimes that becomes necessary and you must understand what to expect or not expect in the way of refunds.

Usually, no frequent flyer miles are accrued

Advance seat assignments are frequently not available.

PRIVATE CHARTER FLIGHTS:

These terms and conditions shall apply to all charter flights arranged by Intoxicating Travel Group LLC and shall remain in full force and effect until terminated in writing by either Party in accordance with these terms and conditions. These terms and conditions do not constitute a commitment on the part of either Party for any specific charter flight unless and until confirmation of a quote for a charter flight (a "Confirmation") is delivered to Client by Intoxicating Travel Group LLC and accepted by you, at which time the Parties will be bound by and subject to these terms and conditions and any special provisions set forth in the Confirmation. Intoxicating Travel Group LLC is acting as an agent to arrange for private charter transportation -an approved entity that provides or offers to provide air transportation and who has control over the operational functions performed in providing that air transportation, in accordance with Federal Aviation Administration (“FAA”) and Department of Transportation (“DOT”) laws, rules and regulations (a "Direct Air Carrier").

Flights will be operated by a certified Direct Air Carrier licensed by the Federal Aviation Administration with authority from the DOT. Flights will be operated in accordance with Federal Aviation Regulations (“FAR”) Part 135 and the Direct Air Carrier will have operational control at all times. If the Direct Air Carrier, in its sole discretion, believes that the safety of the flight may be jeopardized for any reason, the flight may be terminated or refused to commence without any special, consequential, or incidental liability for loss, injury, damage, or expenses occasioned by such termination or refusal. Client shall, at the time of Confirmation, inform the Travel Agency of any allergies, medical restrictions, and/or dietary needs of any passenger. The Travel Agency shall use reasonable efforts to inform Client of any cargo, refreshment, passenger or other restrictions or limitations applicable to aircraft to be used for a specific charter; provided, however, that any such restrictions or limitations shall be in addition to, and not in lieu of, any applicable rules, regulations, approvals, and certifications as provided in the section below headed “Regulations; Identification.” Flight range capability may vary based on the weight of the passengers and their baggage, distance, weather, airport altitude, and runway length. Smoking and the use of illegal drugs are not permitted on charter flights arranged by Intoxicating Travel Group LLC.

REGULATIONS; IDENTIFICATION: These terms and conditions are subject to all applicable rules, regulations, approvals, and certifications in effect which may include, but are not limited to, those promulgated by the DOT, the FAA, and the Transportation Security Administration and that now or hereafter may be imposed or required. Prior to boarding, all passengers must provide to the Direct Air Carrier at least one form of government-issued photo identification (federal or state) reasonably acceptable to the Direct Air Carrier in its sole discretion. The client is responsible for informing all passengers of the requirement to provide valid proof of identification and/or citizenship prior to boarding, and Intoxicating Travel Group LLC WILL NOT be liable for its reasonable refusal to board any passenger who fails to provide appropriate identification sufficient for current government regulations, including passport and visa requirements. In addition, minors (individuals under the age of 18 years old on the date of flight) traveling internationally without both custodial parents will require a signed and notarized letter authorizing the travel of the minor from the absent custodial parent(s). The written consent should expressly state the flight itinerary and the absentee custodial parent's signature should expressly permit the minor child/children to fly to the applicable destination for the applicable time period. In cases of sole custody, legal proof of sole guardianship is required. 

DISCLOSURES: Intoxicating Travel Group LLC works directly with “Air Charter Brokers” under DOT regulations. Intoxicating Travel Group LLC acts as Client’s authorized agent, and in that capacity, Intoxicating Travel Group LLC will arrange transportation services with a Direct Air Carrier on Client’s behalf. The client will be the “Charterer” of such air transportation services under DOT regulations. Prior to the start of the flight, PrivateFly will notify Client of the flight itinerary, tail number, legal name of the Direct Air Carrier, and any fictitious names, trade names, or similar other names currently in use by the Direct Air Carrier.

 

19. HOTEL/RESORT/TOUR INFORMATION:  intoxicating Travel Group, LLC has no special knowledge regarding the financial condition of the Suppliers, unsafe conditions.

CHECK-IN: Check-in time at most resorts/hotels is 3:00 pm (local time). If you arrive prior to 3:00 pm your room may not be ready. The resort may store your luggage in a secure location on the property so you may start enjoying your vacation without delay. Change into something more comfortable and enjoy a nice lunch, swim in the pool, walk along the beach, etc. until you are notified that your room accommodation is ready for check-in.

In the event of a tariff or rate dispute with one of our suppliers, the traveler must contact Intoxicating Travel Group LLC at the earliest possible time.

Intoxicating Travel Group, LLC has no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards, or climate extremes at locations to which you may travel.  For information concerning possible dangers at destinations, Intoxicating Travel Group, LLC recommends contacting the Travel Warnings Section of the U.S. State Department at (202) 647-5225 or https://travel.state.gov/content/travel.html.  For medical information, Intoxicating Travel Group LLC recommends contacting the Centers for Disease Control at (877) FYI-TRIP or https://wwwnc.cdc.gov/travel.  I understand that I assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination(s).  I hereby release Intoxicating Travel Group LLC from all claims arising out of any problem covered in this paragraph, and to submit all other claims against us within 30 days after the return of your trip. I agree that the courts in {Montgomery County} will be the exclusive jurisdiction for all claims brought by me or Intoxicating Travel Group, LLC, and I hereby submit to the personal jurisdiction of those courts.

By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. A traveler is hereby warned of the above risks as well as possible travel industry bankruptcies and medical and climatic disruptions, and the possibility traveler may be unable to travel as scheduled because of personal emergency. A traveler is advised to obtain appropriate travel insurance coverage against these risks; information is available through this Travel Agency regarding travel insurance.

20. Hazards: We have no special knowledge regarding foreign entry requirements, unsafe conditions, health hazards, weather hazards, supplier bankruptcies, or the suitability for disabled persons of any portion of any tour.

For foreign entry requirements, go to http://travel.state.gov/travel_warnings.html.

For State Department travel advisories, go to http://travel.state.gov/travel_warnings.html.

For foreign health requirements and dangers, go to http://www.cdc.gov/travel/index.htm

 

By accepting and approving this quote/itinerary you hereby release from any claims resulting in whole or in part from any problem covered in this paragraph and any other causes not within our control, and to submit all other claims against us within 30 days after the return of your trip.

 

21. Package Trips: If you book a trip, we must collect the tour operator, resort, or cruise line’s deposit when reservations are made. The amount of the deposit, the refund allowed, and the times for canceling vary according to the tour operator or cruise line. We do not endorse or recommend any particular tour operator or cruise line; our role is strictly limited to facilitating the booking. After you finish your booking, we will send you any agreement required by the travel services supplier, along with a request that you sign that agreement and return it to us. In the event of any inconsistency between that agreement and this agreement, the latter shall govern.

 

22. Information on Website: You agree not to use or authorize the use of this information for any purpose other than personal use, and not to engage or authorize anyone to engage in the resale, redistribution, and use of the information on this website for commercial purposes. Third-party links and pointers are included solely for your convenience and do not constitute any endorsement by us and/or our suppliers. Any software that is on this website including HTML codes and software made available to download from this website ("Software") is Intoxicating Travel Group LLC’s copyrighted work or the copyrighted work of our suppliers or licensors. Other product and company names mentioned herein may be the trademarks of their respective owners.

23. Power of Attorney: As our client, you hereby appoint us to be your attorneys-in-fact for the purpose of signing all documents necessary to purchase and issue airline tickets, tours, cruises, and hotel guarantees for late arrival. You authorize any of the attorneys-in-fact to sign credit card authorizations for said purchases whenever any of them receives an Internet booking request reasonably believed to be from you or someone acting on your behalf, requesting those tickets be charged to this credit card account. You agree that you will pay for all such purchases and will not hold us responsible for any of our actions pursuant to this power of attorney.

24. Exclusive Jurisdiction: All suits in connection with, or incident to, this Agreement shall be litigated, if at all, in the courts of the Country of the United States, State of Texas, Montgomery County, to the exclusion other courts of any other state.

25. NO WARRANTIES: THE CONTENT, CODE, ACCESS, AND OTHER FEATURES OF THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF ACCURACY, RELIABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY SUCH FEATURES WILL OPERATE UNINTERRUPTED OR IN AN ERROR-FREE FASHION, THAT DEFECTS \WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. APPLICABLE LAW MAY NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

26. NO CONSEQUENTIAL DAMAGES: IN NO EVENT WILL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS AND COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS, ARISING OUT OF YOUR USE OR INABILITY TO USE ANY CONTENT OR FEATURES, OR YOUR FAILURE TO ACCESS OR CLICK-THRU ACCESS ANY CONTENT OR FEATURES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.

Rev 5/2020

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© 2019 by Intoxicating Travel Group

A Virtuoso agency affiliate of Andavo Travel